Carrie Nappi, Certified Case Manager at Shaker Heights, has been with CDC for more than 20 years. She has found her niche working with patients, understanding their chronic condition and finding ways to help them navigate the disease. Read more about Carrie’s time with CDC below.
Carrie Nappi
More About Carrie
Carrie Nappi, Certified Case Manager at Shaker Heights, has been with CDC since 1999. In her more than 20 years with the organization, she has found her niche working with patients, understanding their chronic condition, and finding ways to help them navigate the disease. Having spent nearly her entire career in dialysis, Carrie knows exactly what drew her to the field. Her grandfather was one of the first peritoneal dialysis patients in his city, and she recalls her grandmother assisting with his exchanges.
Carrie started her career as a renal nurse in Columbus after graduating from The Ohio State University. When Carrie graduated from OSU, she interviewed on three divisions at The Ohio State University Medical Center and liked the manager on the nephrology floor best. The rest is history. Carrie’s entire career in the Cleveland area has been with CDC, initially beginning as a Shaker Heights staff nurse. She also spent time at Euclid for a total of 16 years in that role.
Carrie states she chose the organization for its small size and non-profit status. Her advice to new employees is to study and pay attention in class, which will provide the foundation for a successful career in dialysis. Carrie feels education and attendance are key, as well as giving yourself at least a year to feel comfortable. Carrie often shares this philosophy with new employees to help them begin their dialysis careers.
She also notes the COVID pandemic has really changed many of the daily processes for both patients and staff, and she applauds the staff for their attention to keeping everyone safe at all the dialysis units.
Carrie is thankful for the support of her peers as they work together with the entire care team to improve patient outcomes. She is eager to continue on this path in 2021 by kicking off the patient navigation program, which focuses on patients new to dialysis.
On a personal note, Carrie enjoys spending time with her family and following the progress of her two children, Joey and Gia. When asked for a fact that others may not know about her, Carrie shared, “I cannot tell a lie, literally, I am honest to a fault.”
CDC is happy Carrie landed here and thanks her for more than 20 years of service to patients.