New Facility Managers

We are thrilled to introduce three new facility managers (FM) at Centers for Dialysis Care: Heidi Smith, Seretta Scott, and Rob Carter. Together, they bring decades of healthcare experience to CDC, our patients, and staff. We congratulate Heidi, Seretta, and Rob on their new positions! Read more below.

More About Heidi Smith 

Please welcome Heidi as the new FM at CDC Eliza Bryant. Heidi brings an extensive background in long-term care to CDC. She attended Bowling Green State University with a focus on sociology and later completed her RN at Bryant & Stratton College. She is excited about her opportunity at CDC and has been impressed by the training program and the warm welcome she has received. 

Heidi moved to Ohio from Wisconsin in third grade. She is married with two children, loves to travel, and is a huge trivia fan. 

More About Seretta Scott 

Please welcome Seretta Scott as the new FM at CDC Beachwood. Seretta brings 11 years of experience, having worked at CDC in a number of positions and units. Seretta originally joined the team as a patient care technician at CDC East. A mentor at University Hospitals suggested she pursue a career in nursing. Seretta completed her nursing degree at Bryant & Stratton College. In addition to working at CDC East, Seretta worked at CDC Warrensville, CDC Shaker, and most recently at CDC Eliza Bryant as the FM. Seretta will return to the FM position at CDC Beachwood in early April.

Seretta and her husband have five children, including a set of twin girls. In her free time, she enjoys arts and crafts and has a passion for making bracelets.

More About Rob Carter

Please welcome Rob Carter as the new FM for CDC Shaker. Rob is no stranger to CDC, as he was the previous FM at CDC Beachwood and is looking forward to the opportunity to manage a 45-station dialysis unit.

Rob relocated to Cleveland 20 years ago from Ontario, Canada. He originally studied anthropology and was completing a chef apprenticeship before transitioning to nursing three weeks into the semester at Loyalist College. Rob attended a job fair in Toronto and received a number of interviews in the U.S., including Cleveland. He jokes that he chose Cleveland because of the weather.

Rob and his wife, Michelle, along with their blended family, are residents of Shaker Heights. He is invested in the community, which played a major factor in his decision to accept the FM position at CDC Shaker. Rob has completed his BSN at Cleveland State University and his master’s degree in nursing and health administration from Kent State University. As a lifelong learner, Rob says his goal is to learn from everybody.