This spotlight features Lakisha Doss-Dorroh from the finance department. Lakisha is a Cleveland native and single mom with three teenagers, who received her Bachelor of Science in accounting from Case Western Reserve University. She can honestly say that CDC has always allowed her to have the perfect work and family balance. That balance is what has kept her happily employed for 23 years.
More About Lakisha
This spotlight features Lakisha Doss-Dorroh from the finance department. Lakisha is a Cleveland native and single mom with three teenagers, who received her Bachelor of Science in accounting from Case Western Reserve University. Upon graduation, Lakisha began an internship at Mt. Sinai Hospital, but unfortunately learned the hospital was closing. The CFO of Mt. Sinai told her he had a friend who had recently accepted the CFO position at a dialysis center and was in need of an accounting intern. She landed an interview with the CFO of Centers for Dialysis Care. During the interview, he informed her that the department was expanding and there would likely be a full-time position available. The news was encouraging but it was his personality during the interview that made her feel that CDC would continue to educate her and help her grow.
In January 1998, she started her accounting internship and in June 1998, she accepted a full-time staff accountant position when the business office was located at the old CDC East. As her career began to develop, so did her personal life. She can honestly say that CDC has always allowed her to have the perfect work and family balance. That balance is what has kept her happily employed for 23 years.
During her long-term career at CDC, Lakisha experienced the expansion of CDC from a handful of units and one home care program to where the organization is now. She was proud to see how CDC provides service in a multitude of areas. The two things that she finds most satisfying about her job are providing information that allows management to make informed decisions and knowing she is trusted to do her job to the best of her ability without constant supervision. She is satisfied knowing her contributions make a positive impact.
One of Lakisha’s greatest organizational accomplishments was taking the lead on an AR reconciliation project when she had little knowledge of the process. CDC had undergone a billing system change and she had to work with both the old and new systems without formal training. As she reflects on where she is now, she recalls some frustration back in the day, but embracing that frustration helped her grow in her field and allowed her to develop close relationships with other employees in the department. She also appreciates CDC’s response to the pandemic and the focus on safety and communication to support both patients and employees.
“Take ownership of your position and look for ways to be an asset to the company as well as to those around you. No matter how small or large the contribution, if it’s geared towards the betterment of CDC, then by default, it will also impact you positively,” notes Lakisha.
A little hidden secret is that Lakisha’s family was already a part of CDC. Her mom was a dialysis patient at CDC Shaker for about a year and half before switching to home dialysis. Soon after starting home dialysis, she received a kidney transplant. Interestingly enough, Lakisha didn’t know until after she accepted her internship that the organization, who she would work with for over two decades, was the same one that provided her mom lifesaving care.
We thank Lakisha for her 23 years of service to Centers for Dialysis Care.